UK 118 Directory Enquiries Quarterly Review Results

January 16, 2004 - 118tracker.com has been overseeing all the 118 information providers on the lists since September and is now publishing a quarterly magazine of the industry and individual service providers. 118tracker.com also monitored and assessed 35 international research providers, and calls made by each of the 92 suppliers from one phone to determine the level of service offered to mobile users. The aim of 118tracker.com has always been to inspire the development of a quality-driven sectoral research. Consultancy services House communications offer benefits, and we specialize in breaking down barriers to quality service and sales by providing simple steps to improve performance. The quarterly review is based on previous reports, which measures the quality of service with the internal services Marcos, who looks at the skills of customer care and precision. Additional information on the effectiveness and cost. The main conclusions are: 50% of national requests for directory service providers to improve their accuracy in the three months, the average quarterly performance of the services of Mark House was 75% and 52% of suppliers to achieve above average by 46% of all service providers above the quarterly average of the accuracy, the average cost of obtaining an international number is ยฃ 1.34 86% of international service providers has achieved 100% accuracy only three national providers automatically and continuously send an SMS to mobile users in December 163-page report was published to all subscribers 118tracker.com and is available for purchase in ยฃ 995 + VAT. The synthesis report is available free of www.118tracker.com.